Sub-processors

The information below contains the list of third-party sub-processors used across FeedbackFruits products and services.
Vendor

Services

Address

Amazon Web Services EMEA SARL

Encrypted data storage for redundant backup storage

38 Avenue John F. Kennedy, L-1855 Luxemburg

Microsoft B.V. (Microsoft Azure)

- Encrypted storage of data and database service
- Natural language processing and generative AI*

Evert van de Beekstraat 354, 1118CZ Schiphol, Netherlands

MongoDB Limited (MongoDB Atlas)

Database services

Building Two, Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland

AppSignal B.V.

Error messaging and technical performance monitoring

Rietwaard 45236WC, 's-Hertogenbosch, the Netherlands

Lunaweb GmbH (CloudConvert)

Converting uploaded media to desired format, data is deleted after conversion

Nördliche Münchner Straße 14a, 82031 Grünwald, Germany

Cloudflare Inc.

Protection against DDoS attacks

101 Townsend St., San Francisco, CA 94107 USA

UAB Baltsoft (ConvertAPI)

Converting uploaded media to desired format, data is deleted after conversion

Lauksargio 111, Vilnius, LT-10105, Lithuania

Nekkra UG (Kraken)

Re-scaling and optimizing images. Data is deleted after optimization is complete.

Waßmannsdorfer Chaussee 39a, 12355 Berlin, Germany

Mailgun Technologies, Inc.

Automated emails to users

112 E. Pecan St. #1135, San Antonio, TX 78205

Mux, Inc.

Offering learning activities based on videos

50 Beale St., Floor 9, San Francisco, CA 94105, United States

Transloadit-II GmbH

Re-scaling and optimizing images. Data is deleted after optimization is complete.

Waßmannsdorfer Chaussee 39a, 12355 Berlin, Germany

Intercom R&D Unlimited Company

Communicating with Users on the platform

18-21 St. Stephen’s Green, Dublin 2, Ireland

Mixpanel Inc.

Usage analytics

One Front Street, 28th Floor, San Francisco CA 94111, United States

SatisMeter s.r.o

Gathering user feedback to improve Service

Česká 1113/1, 158 00 PRAHA 5, Czech Republic

Luzmo NV

Data aggregation

Marterlarenlaan 38, 3010 Leuven, Belgium

*Only if enabled by Controller