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Partners

Heroku
Heroku is our main infrastructure provider. We make use of Heroku"s hosting and database services. We host contained FeedbackFruits instances in their European, United States & Australian regions.
heroku.com

Microsoft Azure
Microsoft Azure is our main infrastructure provider. We make use of Microsoft Azure's hosting and database services. We host contained FeedbackFruits instances in their European, United States & Australian regions.
azure.microsoft.com

Webflow
Webflow is our website provider. We host our website and collect form submission data through Webflow.
webflow.com

Amazon Web Services
We use Amazon"s Super Simple Storage service to store files that users upload to our platform. We only store files in the eu-central-1 (Frankfurt), us-east-1 (N. Virginia) and ap-southeast-2 (Sydney) regions.
aws.amazon.com

Cloudflare
We use Cloudflare as our DNS and provider. We may also make use of Cloudflare"s CDN and DDoS protection services. No user data is communicated to Cloudflare at all.
cloudflare.com

MongoDB Cloud
We make use of MongoDB Cloud"s database services. Among others, Profile Data and metadata about file uploads is stored here.
mongodb.com/cloud

Papertrail

Papertrail provides us with logging services. We keep sensitive data like passwords out of any logs. Logs are stored for maximum one year.
papertrailapp.com

Mailgun
We use Mailgun"s email services to send automated emails from our platform to our users. We may track Usage Data like opens and clicks in emails.
mailgun.com

Cloudconvert
We use Cloudconvert"s services to convert file uploads to different format. No files are stored here longer than the duration of a conversion.
cloudconvert.com

Convert API
Convert API provides us with conversion services for file uploads as well. No files are stored here longer than the duration of a conversion.
convertapi.com

Kraken
Kraken"s services allow us to resize and optimize images. No files are stored here longer than the duration of a conversion.
kraken.io

Transloadit
Transloadit also allows us to resize and optimize images. No files are stored here longer than the duration of a conversion.
transloadit.com

url2png
url2png allows us to make screenshots of websites, to show previews to users.
url2png.com

AppSignal
AppSignal allows us to report errors and technical performance to our development team. Errors may be linked to a user on the platform.
appsignal.com

Intercom
We use Intercom to communicate with our users on the platform. To be able to reach the right users, Intercom collects both Profile Data and Usage Data.
intercom.com

Google Analytics
We use Google Analytics to get insights on the usage of our platform. Therefore it may store Profile Data and Usage Data.
google.com/analytics

Delighted
We use Delighted to measure the customer satisfaction of our users. In order to identify users and scenarios we may provide it with basic Profile Data and Usage Data.
delighted.com

Hubspot
Hubspot is our main CRM platform. We use Hubspot to keep track of our contacts that are not platform users, store our contacts' subscriptions and communication preferences, and provide sales & marketing services. In order to identify contacts, it stores Identity Data, Profile Data, Usage Data and Marketing and Communications Data.
hubspot.com

Google Suite
We use Google Suite for internal file storage and emailing. We try to keep personal data out of email communication as much as possible.
gsuite.google.com

Slack
We use Slack for internal communication between team members. We try to keep personal data out of chat communication as much as possible.
slack.com

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