FeedbackFruits Trust Center: Our commitment to trust beyond compliance.
In this blog article, we’re proud to share our dedication to transparency and ethics in EdTech. Here, you’ll find key insights into our core values, along with the full presentation video for an in-depth look at how we’re shaping the future of education with trust at the heart of everything we do.
In education, trust is more than a value, it’s a responsibility.
At FeedbackFruits, we strive to be worthy of the responsibility that comes with working in education. This responsibility shapes everything we do: from the design of our solutions, to our collaboration with partners, to our thinking about the future of learning. Our commitment goes beyond checkboxes. From privacy-first architecture and long-term partnerships to early AI compliance and public policy engagement, we’re here to earn trust every day. Our mission is to design technology that enables institutions to lead with autonomy, act sustainably, and prioritize quality, human-centered education.
That’s why we launched the FeedbackFruits Trust Center: a go-to resource where we transparently share our initiatives and how we address key challenges in educational technology, from data privacy to ethical AI and sustainability.
Why a Trust Center?
Creating technology for education carries a unique responsibility. Institutions, educators, and learners rely on us to uphold the highest technical, ethical standards.
“At FeedbackFruits, we envision a world where every learner develops the key competences to positively impact society. That’s why we design technology for education, which means we commit to working towards to the highest standards of ethical, transparent, and secure practices.”
— Ewoud de Kok, CEO, FeedbackFruits
The Trust Center reflects our vision and commitment to transparency. It's more than a place to show compliance, it's where we explain how and why we work the way we do. It's built to support decision-makers and education leaders in making informed and confident choices. Above all, it reflects our beliefs: transparency, responsibility, and accountability.
What you’ll find in the Trust Center
The Trust Center is built around 6 key topics, each shaped by the priorities and concerns of our partners:
- Compliance
We uphold leading standards in privacy (GDPR), security (ISO 27001), and accessibility (WCAG 2.2 AA), ensuring our solutions are safe, inclusive, and reliable.
- Beyond Compliance
We go further than what’s legally required: taking proactive steps to align with emerging regulations and ethical guidelines, such as the EU AI Act and principles for responsible AI development.
- Public Advocacy & Ecosystem Engagement
We work with partners across the education and tech ecosystem to shape a more transparent and responsible future. This includes contributing to the Trust Framework, EU EdTech Alliance, 1EdTech Consortium, and engaging in public advocacy.
- Company Maturity & Governance
As a founder-controlled company with strong board oversight and long-term institutional partnerships, we’re built for stability, transparency, and continued impact.
- ESG (Environmental, Social, Governance)
We take accountability for our wider impact, working towards sustainability, social responsibility, and robust governance in everything we do.
Trust isn’t built overnight, it grows through transparency, clear, and honest information. The Trust Center is how we share the values that guide us, our decisions and daily actions, in a way that is open, responsible, and focused on the needs of the institutions we serve.
Whether you're exploring new tools, reviewing policies, or simply curious about responsible educational technology, our Trust Center is a good place to start!
We are committed to keeping our partners informed. Our Trust Center Page will be regularly updated to reflect our progress, decisions, and ongoing work across all of these topics.
Explore our Trust Center
Want to know more? Watch the full presentation given by Franziska Bohler, our Head of Legal, Risk & Compliance during the TNC25 event.
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